Refund policy
At Nexova Labs, we are committed to delivering high-quality digital automation solutions, AI-powered resources, and professional online services designed to provide a seamless customer experience.
Due to the digital nature of our products and services, all purchases are considered final once access, activation details, or digital resources have been successfully delivered to the customer.
Refund requests may only be reviewed under specific circumstances, including:
• Duplicate or accidental transactions
• Failure to deliver purchased services
• Verified technical issues preventing access to purchased products
Customers experiencing technical difficulties are encouraged to contact our support team before requesting a refund. Our team will make every reasonable effort to resolve any issue quickly and professionally.
Refund requests must be submitted within 7 days of the original purchase date. Nexova Labs reserves the right to approve or deny refund requests based on the nature of the issue and compliance with our policies.
Chargebacks, fraudulent disputes, abuse of services, or violations of our terms may result in immediate suspension or permanent termination of access to our platform and services.
By completing a purchase on Nexova Labs, customers acknowledge and agree to this Return & Refund Policy.